The RCI® Resort Recognition Program Celebrates 25 Years of Setting Industry Standards for Quality

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Hollywood, FLA. (May 4, 2016) The RCI® Resort Recognition Program is celebrating 25 years of honoring affiliated resorts that provide outstanding vacation experiences. RCI, the global leader in vacation exchange, was the first to set quality standards for the vacation exchange industry when it launched the program in 1992.

Based on resort accommodations, hospitality and member experience feedback, RCI’s industry leading program presents awards to the top-rated resorts. Only the properties with the highest levels of excellence are considered for recognition.

“The RCIResort Recognition Program plays an important role in reinforcing our commitment to exceeding the vacation expectations of owners and RCI subscribing members,” says Gordon Gurnik, president of RCI. “For 25 years, our affiliates’ ongoing dedication to customer satisfaction and quality accommodations has raised the bar of the business. We are proud that more than 2,000 properties have earned accolades from high ratings and outstanding member feedback, which is evidence of the first-rate services and resort experiences provided by the RCI exchange network.”

Each year, resorts are re-evaluated to keep their standing as a RCI® Gold Crown Resort property, RCI® Silver Crown Resort property or the RCI Hospitality designation. Of the resorts that have been affiliated with RCI since the program’s inception, more than 45 have received honors for 25 consecutive years. 

To determine resort awards, RCI uses five categories from subscribing member comment cards including housekeeping, unit maintenance, resort maintenance, hospitality and check-in/checkout. Services, amenities and unit configuration are also evaluated.

When a resort earns one of the program designations, it is able to feature the distinction in marketing and sales materials, signifying to members that the property meets specific criteria set by RCI. It also gives vacationers an idea of the type of experience they can expect. 

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About RCI
RCI is the worldwide leader in vacation exchange with approximately 4,300 affiliated resorts in more than 100 countries. RCI pioneered the concept of vacation exchange in 1974, offering members increased flexibility and versatility with their vacation ownership experience. Today, through the RCI Weeks® program, the week-for-week exchange system, and the RCI Points® program, the industry’s first global points-based exchange system, RCI provides flexible vacation options to its 3.8 million RCI subscribing members each year. RCI’s luxury exchange program, The Registry Collection® program, is the world’s largest program of its kind with approximately 200 affiliated properties either accessible for exchange or under development on six continents. RCI is part of Wyndham Destination Network and the Wyndham Worldwide family of brands (NYSE: WYN). For additional information, visit our media center. RCI can also be found on Facebook, YouTube and Twitter.


Media Contacts:

Catherine Reynolds
(973) 753-4662 

Valerie Oppelaar
(973) 753-7474